Frequently asked questions

How Do I Pay My Pro?

12 views September 3, 2019 0

Customers pay Pros directly with Mobile money or Credit card through Utaska App.

There’s no need for cash to change hands, as we are a cashless platform. Once your Pro has finished your task or job, they’ll submit invoice plus any agreed upon expenses.

Locate on your account, My Bookings tab or invoice tab to see the pending invoice and click on pay now. Follow the options available to pay.

Note: Paying a Pro outside the Utaska platform or paying Pro directly is prohibited. And more importantly, any tasks/jobs paid outside Utaska platform violate Utaska Happiness Pledge and you can be prosecuted. Please read more on Utaska Happiness Pledge.

Please do report any Pro to Utaska trust and safety team that ask for direct payment outside the platform.

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